As a micro-managing parent that has devoted a lot of energy separating hopeless dud teachers from our kids, outsourcing after-school tuition...

One of the advantages of being biased and opinionated is that you can easily ring fence entire groups of people that you can adopt a defaul...

The latest findings from a British Hotel Guest Survey has some interesting revelations that will be relative to consumers in the New Zealan...

Online Travel Agencies (OTAs) have a balancing act by trying to appease consumers and their accommodation suppliers that provide room invent...

Last year we asked the question: Does a sex accident that occurs in a motel while on a business trip count as a work accident?"   Fin...

I've been following the SkyCity convention centre story with some interest. Armchair experts, including the Tourism Industry Associati...

In recent post, Who is your customer? we briefly reflected upon the differences of priority that New Zealand's two main Travel Media c...

Some days, the option of contracting out our motel's housekeeping services to an outside provider seems to make sense. Further to our ...

It seems that New Zealand's two main Travel Media Companies, AA Travel and Jasons Travel Media are tag-teaming one-another in a war of...

A story in today's Dom should be a heads-up to those of us that are whinging about the new credit card security measures that merchants ...