Moteliers that provide a breakfast service can find the process a stressful juggling exercise, however it is always important to look on the bright side. Breakfasts provide a lucrative added-value sale and it provides another opportunity for the motelier to connect with guests and leave a positive lasting impression.
Last week I was having a partially busy morning, however all the stress was quickly washed away soon after delivering the last breakfast of the day. I was greeted at a guest room door by a lovely young lady wearing a smile and what appeared to be the world's smallest bath towel.
I can now appreciate that the multi-task of a guest accepting a breakfast and a morning paper while trying to hold up a bath towel can be a difficult experience - after handing over the aforementioned items time seemed to stand still as the lady's towel dropped to the floor in the awkward process.
Luckily I was more traumatized than she was...
