Wednesday, May 20, 2009

Confessions of ... a housekeeper

Sounds like the movie title of a DVD a sales representative would have hidden at the bottom of his travel bag ... but no, the article below was written by a hotel housekeeper.

It is a timely reminder that all commercial accommodation relies upon minimum wage staff to clean up the mess left behind by guests and rigid systems to ensure high cleaning standards.

Incoming guests should always get the impression that they are the first person to enter the guest room and there should be no evidence that anyone was there before them. That takes a lot of work!


For those of you in the accommodation industry read on...for those of you that frequently use commercial accommodation: skip to the next post!


By Allison Rupp
www.msnbc.msn.com


The best guests sleep in

Three simple letters could inspire the “Hallelujah” chorus: DND, or do not disturb. One sign hanging on a doorknob, and the day’s work was shortened by half an hour. Two signs? Pure heaven, but only if they remained there until my eight-hour shift ended — otherwise I'd have to circle back and clean the rooms ...

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