For several weeks I have been downing a cocktail of pills to try and avoid the flu. I was feeling fairly cocky for a while, but inevitably it has finally gotten to me.
In the motel industry the front office is a stage. You smile, offer empathy are positive and always hospitable. Behind the scenes away from our audience is the only place where moteliers can let their guard down and feel sick between gigs.
Flicking on the hospitality switch at each ring of the bell has gotten a little bit more difficult.