Sunday, November 20, 2011

Operating A Motel Has Its Privileges

Operating a motel business can have its privileges.

Only a small percentage of the public regularly stay in commercial accommodation and the majority of these guests are generally fantastic folk. They are  contributors to society - they are motivated, engaging people that have an interesting story and purpose. 

While moteliers can sometimes trip across the odd self-important, "special needs" guest that tests our patience, we should often remind themselves that we operate in a rarefied atmosphere and more commonly host people near the top of the food  chain.

Sadly, other customer service roles interact with a wider range of the public that includes the moochers, the losers and the heaving swelling underclass that are inflicted with an assumed entitlement:

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