The AA Supreme Host of the Year is a coveted award that recognises hosts that exceed in customer service. This year the winner will be announced at the MANZ conference in Blenheim held over the last weekend this month.
What I like about these awards is that there is recognition of the motel industry's biggest point of difference - The hosts. The award underlines that motels are part of the "hospitality industry" and the way they provide customer service and host their guests sets them apart from the scrum of other accommodation providers.
Moteliers are traditionally a reserved lot, so this award is an opportunity for them to gather, celebrate and pay homage to those that a doing that little bit extra providing excellent quality customer service.
The 2009 award finalists are:
- Best Western Camelot Court, Christchurch
- The Edgewater Motel, Te Anau
- Manukau Motor Lodge, Manukau