Tuesday, March 1, 2011

OTA Mateship?

We received the following communication from a "Christchurch Motel."
"We have a Christchurch Motel

Check-in.com.au have called today to biff us off their website booking page as "the cancellations that you are getting are costing us money."

Yep, people are canceling their motel bookings in droves which will hit us huge in the coming months. We need more advertising, not less. Cancellations are part and parcel of the booking system that they should expect.

Thanks for your support NOT Check-in.co.au during our hardest times.."
I would be very disappointed if an Aussie OTA was welshing on some Trans Tasman mateship with their alleged offhand treatment of a Christchurch motel. 

C'mon Check-in.com.au this is not a good look. What's your side of the story?

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